Quality Objectives

Our customers' wishes are paramount in everything we do. We are therefore committed to the quality of our products and services. Our primary quality objective is, and always will be, to guarantee the safety during flight of the aircraft entrusted to our care.

Reliability, punctuality and efficiency are other targets we constantly review and continuously develop for our customers’ benefit.

Within Lufthansa Bombardier Aviation Services GmbH, we view our work as a customer/supplier relationship based on trust and  built on the foundation of clear and simple process structures and work sequences which we constantly review and work to improve.

All our employees have a duty to work towards our quality objectives, and management has a particular duty with respect to further development and care.