In order to optimize and personalize our online services to meet your needs, we employ a technology called cookies for personalized sessions. We assure you that we discard this information as soon as you terminate the session. The information collected to optimize our Internet site (e.g. domain name, pages viewed, number of visits, time spent on our site) is only used to improve the website and its content. The analysis of this data preserves the anonymity of our customers.
A cookie is a small element of data that can be exchanged between an Internet site and a client's browser. It can be stored on either side to enable the Internet application to recognize the client upon their return. You can set your browser to notify you when you receive a cookie, and you may choose to accept the cookie or not. If you do not accept the cookie, the corresponding Internet page cannot be accessed. If you accept the cookie, you can delete it from the file (cookies.txt) or from the directory (e.g.: ..\WINNT\cookies\...) after the session.
SSL (Secure Socket Layer)
We employ a technology called SSL to make sure that confidential data cannot be intercepted by third parties. To ensure this level of security, the Lufthansa Bombardier Aviation Services Internet server bears a certificate in keeping with common practice in e-business. This certificate is issued by a security provider. In the case of Lufthansa Bombardier Aviation Services, the provider is "TC TrustCenter GmbH", which is based in Hamburg. "TC TrustCenter" is known and accepted automatically by your browser as an official security provider in the case of Version 5.01 and higher for MS Internet Explorer or Version 4.5 and higher for Netscape Communicator. Please refer to the corresponding user manuals made available to you when you get your authorization for further technical details.
In Europe, the following legislation applies to the subject of data privacy:
DIRECTIVE 95/46/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of October 24, 1995, on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
In Germany, this directive is implemented by the "Bundesdatenschutzgesetz". In addition, the following legislation is of relevance to this subject: "Teledienstegesetz" and "Teledienstedatenschutzgesetz".
Lufthansa Technik has appointed Dr. Barbara Kirchberg-Lennartz as the Data Security Officer, also responsible for Lufthansa Bombardier Aviation Services. She can be reached as follows:
Dr. Barbara Kirchberg-Lennartz
Deutsche Lufthansa AG
Dep.: FRA DSB